Frequently Asked Questions
1
Enter your route and select car
Enter all the required data in the search field and then choose the desired vehicle
2
Complete booking form
Enter the details of the lead passenger, add extras if you wish. Proceed to payment and receive your voucher
3
Meet your driver
You will receive your driver’s details 6 hours prior to pickup and he will be waiting for you on-site with a name sign
Frequently Asked Questions
How to find an appropriate private transfer?
Utilize the online booking system, specifying your pickup and drop-off locations.
What is the minimum time to book a transfer?
Bookings should be made at least 24 hours in advance.
How can I book a transfer to the airport?
Select your pick-up and drop-off location in our search form. You will see all the Select your pick-up and drop-off location in our search form. You will see all the provided for each transfer and there is booking button.
What areas do you service?
Our car transfer service covers a wide range of areas including Sofia, Varna, Burgas, Plovdiv. For specific location inquiries, please contact us directly.
How can I book a transfer and what payment methods do you accept?
Booking a transfer is easy! You can book online through our website or call us directly. We accept various payment methods including credit/debit cards, online payment platforms, and cash payments.
What happens if my flight is delayed?
We understand that travel plans can change unexpectedly. If your flight is delayed, please inform us as soon as possible. We monitor flight schedules and adjust our pick-up times accordingly to ensure we are there when you arrive.
Can I cancel or modify my booking?
Yes, you can cancel or modify your booking. Please refer to our cancellation policy for details on deadlines and any potential charges. For modifications, contact our customer service team to assist you.
Are your vehicles child-friendly and do you provide child seats?
Yes, our vehicles are child-friendly and we can provide child seats upon request. Please specify your child seat requirements during the booking process to ensure the best accommodation for your family.